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Balenciaga Sales Associate

2 months ago

London, Greater London, United Kingdom Balenciaga UK Ltd. Full time

About the Role

The Sales Associate is a key member of our team, responsible for driving store sales results by providing exceptional customer service and representing the Balenciaga brand and values.

Your Key Responsibilities

  • Build and maintain a strong client portfolio to drive sales results
  • Ensure client satisfaction by providing high-quality services and values
  • Engage clients through authentic and long-term relationships, from initial contact to after-sales assistance
  • Provide exceptional professionalism and expertise in all interactions, including communication and teamwork
  • Work closely with the Stock team to ensure product availability and meet client requests
  • Provide regular feedback on client activity and market trends
  • Maintain display and organization of all areas according to visual merchandising guidelines

About You

  • Proven experience in a similar role or a role with transferable skills
  • Able to work in a fast-paced environment with a high level of attention to detail
  • Product sensitivity and strong knowledge of market and fashion trends
  • Ability to work in a team and independently
  • Strong administration and digital skills
  • Excellent written and oral communication skills
  • Fluency in English

Why Work with Us?

This is an exciting opportunity to join the Balenciaga adventure and contribute to the development of our business as part of a thriving Atelier in a global Luxury Group.

At Balenciaga, we are committed to fostering a diverse workforce and empowering leaders to create, build, and sustain high-performing teams. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

At Balenciaga, we believe that diversity enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors.