Retail Team Leader
3 weeks ago
Age UK is recruiting With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.
We are seeking a skilled Assistant Manager to join our fantastic Norfolk Row (Sheffield) team.
As an Assistant Manager, you will support our Store Managers in all aspects of the business, guiding and supporting our valued team of Sales Assistants and volunteers while ensuring customers receive an exemplary shop experience.
Key responsibilities include:
- Collaborating with the Shop Manager to achieve business objectives
- Lifting and carrying bags of stock up to 10kg's
- Leading a team of volunteers and staff
- Delegating and coaching staff
- Providing excellent customer service skills
- Managing time under conflicting priorities
- IT literacy and numeracy skills
Requirements:
- Ability to work collaboratively and consultatively with the Shop Manager
- Experience in a customer-facing role
- Understanding of basic financial reports
- Ability to establish successful retail processes
What we offer:
- A 28 hour working week
- 25 days holiday (pro-rata) + bank holiday allowance
- A generous pension – we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good – Free and discounted tickets for events
Additional Information:
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this So, we are particularly keen to hear from applicants from these groups.
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