Retail Operations Manager
4 weeks ago
About the role
As an Assistant Shop Manager at Mind Retail, you will be part of a dynamic team working to deliver sales and profit targets for your shop. Every item sold contributes to Mind's vital mental health support services, helping those who experience mental health problems. You will work alongside the Shop Manager and the wider shop team to create a hub for the local community, providing excellent shop standards and outstanding customer service.
You will take full responsibility for the day-to-day running and overall performance of the shop while the Shop Manager is away. With development programmes and workshops, you will be invested in to grow and take ownership of your personal and professional development. You will play an important role in the fight for mental health, helping Mind respond to the mental health emergency.
We are looking for someone who:
- is passionate about retail
- has the ability to lead and motivate others
- can plan and prioritise their own workload and the workload of the team
- has a strong customer focus
- can demonstrate our values and behaviours, which are at the core of all we do
We welcome applicants from all communities and are committed to the fair treatment of our staff, potential staff, and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background.
For more information and a full person specification, please click on the Job Description button below.
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