Retail Operations Manager

2 weeks ago


Sheffield, Sheffield, United Kingdom LIDS Full time

Role Overview

As a Store Manager at Lids, you will be responsible for fostering passion for sporting and fashion goods by meeting customer needs. You will guide and inspire retail teams to provide excellent service, conduct thorough product presentations, and be experts in products and services.

Key Responsibilities

  • Manage expenses within LIDS Retail policies.
  • Prepare store schedules and ensure proper store coverage.
  • Accurately manage store inventory, receiving, transferring, and conducting product counts.
  • Document and record keeping, following state and federal laws.
  • Open and close the store, adhering to Operations P&P Manual procedures.

Supervisory Responsibilities

  • Manage store associates through LIDS Training Programs and regular follow-up.
  • Recruit, develop, and train store personnel to achieve Operations Objectives and adhere to policies.
  • Administer progressive discipline, including verbal and written warnings and employment terminations.
  • Encourage direct compliance with company policies and guidelines.
  • Perform work of subordinates, as needed.
  • Communicate with employees at all levels.

Requirements

  • Two-year post-secondary education and one year related experience or equivalent combination.
  • Ability to produce sales results and minimize loss.
  • Proven supervisory skills, delivering training material and assessing retention.
  • Strong interpersonal skills and clear communication.
  • Ability to operate a computer and software programs.
  • Ability to lift up to 50 pounds and climb a ladder.
  • Standing required for up to 100% of work time.
  • Ability and willingness to travel for training and business meetings.

Compensation and Benefits

Store managers can earn up to 2 times the local minimum wage based on experience. Compensation may vary based on skills, experience, and location. FT Managers are eligible for monthly store sales bonuses and a 40% employee discount. Full-time employees receive a full range of benefits, including Paid Time Off, health, vision, dental, and 401(k).



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