Senior Office Coordinator

2 weeks ago


Hull, Kingston upon Hull, United Kingdom NHS Full time
About Us

We are City Health Care Partnership, a leading healthcare organization dedicated to providing exceptional patient care. As a Part-Time Band 3 Senior Admin Assistant, you will play a vital role in supporting our Speech and Language Therapy Services portfolio.

Key Responsibilities:
  • Collaborate with the Speech and Language Therapy Operations Manager and Clinical Team Leader to deliver high-quality patient care.
  • Lead a team of junior staff, bank staff, or apprentices, fostering a positive work environment.

You will be responsible for:

  • Managing patient enquiries and referrals, ensuring prompt responses.
  • Booking appointments and managing diaries, optimizing scheduling efficiency.
  • Taking minutes, filing documents, typing reports, and placing orders, maintaining accurate records.
  • Organizing meetings, including multidisciplinary meetings, promoting teamwork.
  • Assisting with performance reporting, analyzing data to drive continuous improvement.

We seek candidates with:

  • NVQ Level 3 in Business Administration or Customer Service (or equivalent), demonstrating strong theoretical knowledge.
  • Word processing skills to OCR 2 standard, showcasing proficiency in document preparation.
Requirements
  • Previous experience in an office environment and general office procedures, applying practical skills.
  • Working with the general public and supervising teams, fostering effective communication.
  • Experience with SystmOne functions and previous NHS experience, leveraging existing expertise.

This role requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Estimated salary: £23,023 - £26,355 per annum (pro rata for part-time).



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