Mortgage Operations Specialist

2 weeks ago


Sale, Trafford, United Kingdom Tall Grass Recruitment Full time

pbMortgageCaseManagerJobDescription/b/ppAsaMortgageCaseManageratTallGrassRecruitment,youwillplayavitalroleinsupportingourteamofadvisersbygatheringessentialinformationfornewmortgageapplicationsandhandlingfrontlinecustomerinquiries./ppbKeyResponsibilities:/b/pulliProvideexceptionalservicethroughinboundandoutboundcommunicationviatelephoneandemail,ensuringaproactiveapproachinaddressingcustomerneeds./liliAccuratelyinputandprocessmortgageapplicationsandDecisionsinPrinciple(DIPs)asrequiredbytheadviser./liliMaintainahighlevelofaccuracyindataentryandongoingrecord-keepingtoensurecomplianceandefficiency./liliBuildandmaintainstrongrelationshipswithlenders,thirdparties,andadviserstoexpeditethemortgageprocessandchallengedecisionswhennecessary./liliDevelopasolidunderstandingofthemortgagemarket,generalmortgagecriteria,andgoodworkingknowledgeofthelenderpanel./liliExhibitcompetentandconfidentcommunicationskills,withanexcellenttelephonemanner./liliAdapttobusinessneedsandrequirements,withtheabilitytoworkindependentlyandwithminimalsupervision./liliEnsureasolidunderstandingofregulatoryissuesrelevanttoourmarketsandastrongknowledgeofrelevantcompanypolicies,procedures,andrules./li/ulpbWhatWeOffer:/b/ppAcompetitivesalary,asupportiveworkingenvironment,andtheopportunitytoworkcloselywithadedicatedteam./p



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