Technical Support Specialist

1 day ago


Paignton, Torbay, United Kingdom Spirent Communications Full time

Job Summary

Spirent Communications is seeking a highly skilled Senior Technical Support Engineer to join our Support Services team.

As a Senior Technical Support Engineer, you will be responsible for providing technical support to our customers and end users, working closely with the global support team to resolve complex issues.

Key responsibilities include:

  • Responding to incoming Service Requests from customers, sales engineers, and sales teams via online portals, email, and telephone.
  • Analysing reported problems, replicating and demonstrating them if needed, using dedicated support equipment.
  • Suggesting, preparing, and delivering solutions to customers for hardware and software problems.
  • Liaising with software and hardware engineers to resolve complex customer issues and report identified design flaws.
  • Completing and maintaining records of customer issues, product defects, and other relevant data using Spirent's CRM tools.
  • Assisting the Professional Services team with engagement delivery and providing on-site installation and technical support as required.
  • Providing level 1 hardware repair and calibration services for positioning, navigation, and timing customers.

Requirements

Essential Requirements:

Education and Experience

  • Minimum of BEng or HND in an appropriate engineering discipline.
  • Demonstrable related experience in a high-technology organisation.
  • Understanding of satellite navigation concepts.
  • Direct experience providing technical customer support.
  • Good communication and presentation skills.
  • Direct and recent experience using standard RF and other test equipment.
  • Proven problem-solving abilities.
  • Flexible and dedicated approach.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Willingness to travel within Europe and occasionally further afield, up to 20% of the time.
  • Ability to read, analyse, and interpret technical manuals, RFCs, national and international standards, general business periodicals, professional journals, technical procedures, or regulations.

Desirable Requirements:

  • Experience with the Linux OS.
  • Experience with tools such as Salesforce and Jira.


  • Paignton, Torbay, United Kingdom Spirent Communications Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Spirent Communications. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our international clients, leveraging your technical expertise to deliver innovative solutions to complex problems.Key...


  • Paignton, Torbay, United Kingdom Curo Services Full time

    Job OverviewThis permanent Senior Technical Support Engineer role is available at Curo Services in Paignton. The estimated salary for this position is £35,000 - £45,000 per annum.Job DescriptionCuro Services is partnering with a global company that delivers cutting-edge technology to its B2B customers. As a Senior Technical Support Engineer, you will be...


  • Paignton, Torbay, United Kingdom Expert Employment Full time

    Expert EmploymentSalary: £35,000 - £50,000 per annumJob OverviewExpert Employment is seeking a skilled GNSS Satellite RF Systems Technical Support Specialist to provide exceptional technical support to international clients.Key ResponsibilitiesProvide product and technical support to customers and end users.Analyse problems, replicating and demonstrating...


  • Paignton, Torbay, United Kingdom Rise Technical Recruitment Full time

    Job Summary:Are you a skilled Purchasing, Supply Chain, or Technical Buying professional looking for a challenging role within a bespoke manufacturer? We have an exciting opportunity for a Procurement Specialist to join our team at Rise Technical Recruitment.About the Role:This is a rare and exciting opportunity to manage the procurement process from cradle...


  • Paignton, Torbay, United Kingdom Curo Resourcing Ltd. Full time

    About the RoleCuro Resourcing Ltd. is seeking a highly skilled Technical Solutions Specialist to join their team. As a key member of the organization, you will be responsible for providing technical and project support across the company's customized product portfolio.Key ResponsibilitiesDevelopment and ownership of the detailed technical content provided in...


  • Paignton, Torbay, United Kingdom Curo Services Full time

    Job OverviewWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Curo Services.About the RoleThe Senior Technical Support Engineer will play a key role in delivering exceptional technical support to our international clients, working closely with a friendly and close-knit team.Main ResponsibilitiesDiagnose and resolve complex...


  • Paignton, Torbay, United Kingdom Curo Resourcing Ltd. Full time

    Job Overview:Curo Resourcing Ltd. is seeking a skilled Senior Technical Support Engineer to join their team. As a Support Engineer, you will play a crucial role in delivering exceptional technical support to high-profile clients worldwide.The Role:Key responsibilities include diagnosing and resolving complex issues related to advanced test and simulation...


  • Paignton, Torbay, United Kingdom Rise Technical Recruitment Limited Full time

    Job Opportunity:Rise Technical Recruitment Limited is seeking a skilled Procurement Specialist to join their team. The ideal candidate will have a background in Purchasing, Supply Chain, or Technical Buying and be looking for a challenging role with opportunities for career progression.Key Responsibilities:Procurement, purchasing, and buying of raw materials...


  • Paignton, Torbay, United Kingdom Rise Technical Recruitment Limited Full time

    Rise Technical Recruitment Limited is seeking a highly skilled Procurement Specialist to join our team. The ideal candidate will have experience in purchasing, supply chain management, and technical buying.Key Responsibilities:Procurement and purchasing of goods and servicesSupply chain management and logisticsTechnical buying and procurement of capital...


  • Paignton, Torbay, United Kingdom Curo Resourcing Ltd. Full time

    About the Job:Curo Resourcing Ltd. is recruiting a Senior Technical Support Engineer to provide top-notch technical assistance to esteemed clients globally.As a key member of the team, you will be responsible for resolving intricate system issues, identifying hardware or software flaws, and ensuring seamless customer experiences.The Ideal Candidate:We are...


  • Paignton, Torbay, United Kingdom Rise Technical Recruitment Limited Full time

    Key Job DetailsSalary: £30,000 - £37,000 per annumWe are seeking a skilled Procurement Specialist to join our team at Rise Technical Recruitment Limited. As a key member of our procurement team, you will be responsible for sourcing and purchasing goods and services to meet the company's needs. Key Responsibilities:• Procure goods and services to meet...


  • Paignton, Torbay, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled Senior Procurement Specialist to join our team at a globally renowned medical devices manufacturer. The successful candidate will be responsible for managing the procurement process from cradle to grave, with full autonomy and support where needed.Key Responsibilities:Procurement, purchasing, and buying of raw...


  • Paignton, Torbay, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary:Rise Technical Recruitment Limited is seeking a highly organized Quality Assurance Specialist with a strong Quality background to join their team in a globally renowned medical devices manufacturer.About the Role:Leading Quality checks from cradle to grave to ensure products meet a strict high regulation standard for compliance.Investigating...


  • Paignton, Torbay, United Kingdom Rise Technical Recruitment Limited Full time

    Company Overview:Rise Technical Recruitment Limited is a leading recruitment agency specializing in technical placements. We are proud to collaborate with globally renowned medical devices manufacturers, driving growth and innovation. Salary:We offer an attractive salary bracket of £35,000 - £42,500 per annum, reflecting the industry standards for...


  • Paignton, Torbay, United Kingdom Rise Technical Recruitment Limited Full time

    Job OverviewAt Rise Technical Recruitment Limited, we are seeking an exceptional Senior Procurement Specialist to join our team in this exciting opportunity for supply chain development.About the RoleWe are looking for a highly skilled and experienced procurement professional with a strong background in purchasing, supply chain management, or technical...


  • Paignton, Torbay, United Kingdom Curo Resourcing Ltd. Full time

    The Role:This position offers the exciting challenge of providing technical and project support across the organization's customized product portfolio.Development and ownership of the detailed technical content provided in the formal Tailored Solution technical proposal.Provide resource and materials costings for inclusion in the commercial response.In...


  • Paignton, Torbay, United Kingdom Advanced Technical Recruitment Full time

    Company OverviewOur client, an award-winning designer and manufacturer of specialist products for the automotive, aerospace, defence, and nuclear industry, is seeking a skilled CAD/Design Engineer to join their team.About the RoleThis permanent, full-time position involves developing detailed 3D models and 2D technical drawings using SolidWorks software. As...


  • Paignton, Torbay, United Kingdom Expert Employment Full time

    We are looking for a skilled GPS Engineering expert at Expert Employment.The selected candidate will provide technical support for our GPS solutions, focusing on Positioning, Navigation, and Timing technologies.About the RoleThis position requires expertise in GNSS, Software, or RF engineering technologies.Ideal candidates should have experience with...

  • Help Desk Specialist

    3 weeks ago


    Paignton, Torbay, United Kingdom Pembroke House Surgery (Paignton) Full time

    Job Title: Help Desk SpecialistAt Company, our Help Desk Specialist is responsible for providing technical support to customers via phone, email, or chat. This role requires excellent communication skills, a strong understanding of computer systems and software, and the ability to troubleshoot complex technical issues.Responsibilities: Respond to customer...


  • Paignton, Torbay, United Kingdom Rise Technical Recruitment Full time

    Quality Engineer (Full Medical Devices Training)Salary: £35,000 - £40,000 + Full Medical Device Training + Career Progression + Work Life Balance + 33 Days Holiday + Medical Cover + Life InsuranceThis is a great opportunity to further your technical expertise through constant mentorship and training, where you can champion your eye for detail all whilst...