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5 days ago
This permanent Senior Technical Support Engineer role is available at Curo Services in Paignton. The estimated salary for this position is £35,000 - £45,000 per annum.
Job DescriptionCuro Services is partnering with a global company that delivers cutting-edge technology to its B2B customers. As a Senior Technical Support Engineer, you will be part of their mission to deliver exceptional technical support to international clients.
Responsibilities- You will diagnose and resolve issues related to advanced test and simulation systems.
- Collaborate with the in-house engineering team to escalate and resolve complex technical issues.
- Provide direct support to customers, respond to incoming service requests, and analyse reported problems.
- Liaise with software/hardware engineers to analyse and resolve customer issues.
- Maintain records of customer issues using the company's CRM tools.
- Bachelor's degree in an appropriate engineering discipline.
- Demonstrable experience in a high-technology organisation.
- Direct experience providing technical customer support.
- Familiarity with standard RF and test equipment.
- Pension scheme.
- Life insurance.
- Healthcare plan.
- Dental benefits.
- Gym membership.
- 25 days' annual leave.
- Progression opportunities.
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