Hotel Reception Team Member
4 weeks ago
About the Role
We are seeking a friendly and welcoming Receptionist to join our team at The Slaughters Country Inn. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing a warm and professional welcome to our hotel.
Key Responsibilities
- Provide exceptional customer service to our guests, responding to their queries and resolving any issues in a timely and professional manner.
- Manage the front desk, handling check-ins, check-outs, and room assignments.
- Process payments and handle cash transactions.
- Maintain a high level of knowledge about our hotel and its services, including local attractions and amenities.
- Work collaboratively with the rest of the team to ensure a smooth and efficient operation of the hotel.
What We Offer
- Competitive pay and service charge.
- Opportunities for career development and progression.
- A fun and supportive work environment.
- Free meals when on duty.
- Access to our Employee Assistance Programme.
About Us
The Slaughters Country Inn is a family-run hotel located in the heart of the Cotswolds. We pride ourselves on providing a warm and welcoming atmosphere for our guests, and we are looking for someone who shares our values and is passionate about delivering exceptional customer service.
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