Hotel Receptionist

**Please note, due to our location, own transport is essential.**

We are currently looking for an experienced **Hotel Receptionist** to join our Front of House Team, available to start immediately.

The position is based at the well-renowned Lords of the Manor Hotel which is situated in a remarkably beautiful part of the Cotswolds in an idyllic countryside location.

As a Receptionist, your _core_ duties will be:

- To carry out reception shifts daily in accordance with the weekly rota.
- To uphold the high standards of customer service and guest relations of the hotel.
- To carry out daily duties such as check-in in and check-out of guests, taking hotel and restaurant reservations, cash handling, assisting with guest’s requests and queries etc.
- To assist with daily reception and Front Office administrative tasks.
- To consistently promote a professional image and maintain a high standard of personal presentation in line with hotel Red Star standards.
- To ensure good presentation and tidiness of front of house and reception areas.
- To contribute at team meetings with ideas, feedback and observations to help improve the standards of operation and presentation of the Front Office.
- To work as part of a team supporting reception colleagues and other departments.

In exchange for your passion and commitment, you will receive:

- Competitive salary plus a share of tips
- 28 days holiday (incl bank holiday)
- Pension scheme.
- Amazingly good “Friends and Family” rates at Lords of the Manor.

**About us**:
Lords of the Manor is a highly acclaimed 4 Red Star luxury hotel steeped in history, situated in Upper Slaughter in the heart of the Northern Cotswolds. It has long held a reputation amongst discerning guests as the Hotel Restaurant at which to dine at in the Cotswolds. Our guest can expect a relaxed and truly remarkable stay which constantly exceeds expectations. The menus created by Head Chef Charles Smith are Modern British with classic French influences.

**Job Types**: Permanent, Full-time

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person