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Field Service Engineer

1 month ago

Sheffield, Sheffield, United Kingdom Virgin Media O2 Full time
About the Role

We are seeking a skilled Field Service Engineer to join our team, offering a competitive salary of £29,000 and opportunities for growth. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring seamless technical solutions.

Job Description

The successful candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused approach. Key responsibilities include:

  • Providing expert technical support and resolving customer issues in a timely manner
  • Collaborating with the technical team to share knowledge and best practices
  • Documenting processes and adhering to company protocols
Requirements

To be considered for this role, you must possess:

  • A UK Manual driving licence with no more than 8 points
  • The ability to work at heights and in varying weather conditions
  • Excellent problem-solving and communication skills
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of £29,000, plus performance-based commission of up to £2,500
  • 25 days of annual leave, including your birthday
  • A first-rate pension programme with up to 10% matching contributions
  • A comprehensive wellbeing package, including access to the Unmind App and BUPA medical coverage
About Us

Virgin Media O2 is a leading provider of telecommunications services, committed to delivering exceptional customer experiences. We are an equal opportunities employer, dedicated to promoting diversity and inclusion within our organisation.