Field Service Engineer

1 day ago


Sheffield, Sheffield, United Kingdom TRS Consulting Full time

Job Title: Field Service Engineer

TRS Consulting is seeking an experienced Field Service Engineer to join their team. The ideal candidate will have a strong background in mass spectrometry and liquid chromatography systems.

Key Responsibilities:

  1. Provide scientific, technical, and training support to customers.
  2. Investigate and troubleshoot queries related to mass spectrometry and liquid chromatography systems.
  3. Collect and analyze data to ensure optimal system performance.
  4. Handle customer complaints in a professional and timely manner.
  5. Work closely with the sales, service, marketing, and support teams to ensure customer satisfaction.

Requirements:

  1. Previous experience as a laboratory technician or scientist with extensive experience of using high performance liquid chromatography or liquid chromatography mass spectrometry systems.
  2. Or as a Field Service Engineer, Applications Engineer, or Technical Support Engineer working on a range of high performance liquid chromatography or liquid chromatography mass spectrometry systems.
  3. Ideally, you will be educated with an HNC, HND, or BSc in a life science or engineering discipline.
  4. Minimum of 2 years experience with life sciences instrumentation.
  5. Full UK driving licence.
  6. Ability to communicate effectively at all levels with external customers and internal departments.

About TRS Consulting:

TRS Consulting is a trusted provider of employment services, working with clients to find the best talent for their business needs. They have a long history of success in the healthcare sector, providing innovative diagnostic-based laboratory and medical systems to meet the needs of healthcare professionals.



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