Corporate Insurance Client Director
1 week ago
### Job Summary
We are seeking a highly skilled and experienced Client Director / Senior Account Executive to join our Corporate team in Chelmsford or London. As a key member of our team, you will be responsible for managing a portfolio of clients, identifying their risk needs, and delivering a profitable Scope of Service Agreement. You will also act as the senior contact between clients and our Corporate team, supporting Client Managers and driving revenue and profit growth.
### Key Responsibilities
* Identify client service requirements and lead the client service team to ensure service meets agreed standards
* Handle client expectations, keeping them informed of progress and communicating with them as appropriate
* Ensure delivery to the highest standard using best practice processes and conducting regular reviews with clients
* Maintain client files in accordance with agreed procedures, keeping records complete, accurate, and up-to-date
* Assist in achieving the annual revenue target for clients
* Drive the highest level of service to each client, within area of responsibility, in line with the agreed client service tools
* Act as senior relationship manager for designated clients, coordinating client relationship management across the whole of Aon
* Build senior-level relationships within clients
* Look for new sales opportunities, including selling additional Aon services, and work with New Business Developers in supporting future client visits
* Develop and support less experienced team members in the achievement of their objectives through coaching and mentoring
* Attract, develop, and retain talented individuals in line with business plans
* Work with the Commercial Insurance leadership team to develop a working environment where people are positive, motivated, and enthusiastic
* Work with the leadership team to improve key 'cultural' characteristics of the overall corporate business: enthusiasm, client focus, innovation, accountability
* Contribute to the development of strategy through the Area leadership team
* Liaise with other team managers and line management to ensure effective working relationships between the Client Management, Broking, and Client Service teams, so that together they drive revenue and profit growth
* Instil a culture of collaboration, effective communications, and professionalism
* Act as the Aon point of contact in the local market place
* Compliance with regulatory requirements and business procedures
* Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company
* Promote all compliance-related requirements throughout the region and identify opportunities for process improvement
### Requirements
* FCII/ACII or equivalent preferred
* Experience within Global Commercial Insurance / Corporate Insurance
* Consistent record in developing relationships and working with senior individuals within the organisation
* Working knowledge of Risk Management Concepts
* Commercial understanding of business - market forces
* Understanding the insurance market dynamics
* Strong technical knowledge in all major and pecuniary classes
* High level of knowledge of Aon products, services, and systems (such as AonLine and GRIP)
* Good negotiating, listening, and communication skills
* Sales skills
### What We Offer
At Aon, we are committed to creating a diverse and inclusive workplace where all colleagues feel empowered to be their authentic selves. We offer a comprehensive benefits package, including two Global Wellbeing Days per year, and a variety of working style solutions. We also provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.
### How to Apply
If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you.
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