Technical Support Specialist

3 days ago


Derby, Derby, United Kingdom CV Library Full time

Technical Support Role

We are seeking a highly motivated and customer-focused Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support on our range of highly advanced LCMS, HPLC, and GCMS systems.

Your Background:

  1. Previous experience as a laboratory technician or scientist with extensive experience of using High Performance Liquid Chromatography or Liquid Chromatography Mass Spectrometry or GCMS systems.
  2. Or as a Field Service Engineer, Applications Engineer, or Technical Support Engineer working on a range of High Performance Liquid Chromatography, Liquid Chromatography Mass Spectrometry, or GCMS systems.
  3. Ideally, you will be educated with an HNC, HND, or BSc in a life science or engineering discipline.
  4. Minimum of 2 years experience with life sciences instrumentation.
  5. Ability to communicate effectively at all levels with external customers and internal departments.

The Company:

Our company is a world-class laboratory equipment company renowned for their excellent customer service and innovative products used within the laboratory, biopharmaceutical, and life sciences sectors. An extensive and personally-tailored training program will enable you to develop the skills to thrive in this role, while the size and nature of our business can accommodate progression into a range of areas including: technical specialist, projects, sales, and senior management.



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