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Casino Floor Ambassador

1 month ago

Birmingham, Birmingham, United Kingdom Resorts World Birmingham Full time

About the Role:

We are seeking a skilled Slots Host to join our team at Resorts World Birmingham. As a key member of our Electronic Gaming team, you will be responsible for providing exceptional customer service and creating a welcoming environment for our guests.

Key Responsibilities:

  • Confidently welcome new and regular customers to the Electronic Gaming area.
  • Build ongoing relationships by knowing how to approach and talk to your players.
  • Diligence and drive to ensure impeccable service standards are maintained at all times.

What We Offer:

We are committed to providing a fun and fast-paced working environment that celebrates individuality and diversity. As a Slots Host, you will have the opportunity to work a variety of shifts, including evenings and weekends, and will be part of a dynamic team that is passionate about delivering exceptional customer experiences.

Requirements:

To be successful in this role, you will need to be fully flexible and able to work a 40-hour week. You will also need to be confident in your ability to approach and engage with customers, and have a strong understanding of our Electronic Gaming products and services.