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Operational Performance Manager

2 months ago


Horsham, West Sussex, United Kingdom Peoplebank Full time

We're seeking a talented manager to join our team at Peoplebank. As an Area Manager, Food Operations, you will play a crucial role in maximizing operational performance while maintaining safety and quality standards within our Southern Water Contract.

The Role

This challenging and rewarding position is heavily focused on performance management. You will be responsible for creating and implementing innovative strategies, processes, and procedures to ensure commercial and operational efficiency.

Key Responsibilities
  • Develop and implement effective performance management systems to drive operational excellence.
  • Proactively seek ways to improve working practices, promoting and communicating service performance and best practices to all staff.
  • Lead and inspire teams in health, safety, environment, and quality.
  • Minimize customer complaints by fostering a culture of quality and excellence.
  • Proactively manage future works and programmes, minimizing disruption and failure due to preventable mistakes.
What We Offer

In addition to helping you reach your career goals, we offer a competitive salary, pension, healthcare, and holiday allowance starting at 24-26 days per annum. You will also have access to our employee benefits programme, Clancy Xtras, which includes discounts for well-known retailers and other perks.

We are proud signatories of the Armed Forces Covenant and Disability Confident Committed. If you're an inspiring leader with highly developed communication skills, commercial awareness, and diplomacy, and possess significant experience within the utilities sector, we'd love to hear from you.