Site Leader
3 weeks ago
About the Role:
Achieve operational excellence by leading a team of professionals in a fast-paced Fulfilment Centre environment. You will be responsible for driving a culture of safety and wellbeing, analysing and implementing changes to maintain quality and productivity at a consistently high level, and overseeing projects to streamline processes and improve the quality of service for customers.
Key Responsibilities:
- Develop and implement strategies to maintain a high level of safety and wellbeing within the team
- Analyse and improve shift performance against relevant business objectives
- Oversee projects to optimise productivity and quality of service for customers
- Collaborate with management-level colleagues to standardise shift practices
A Day in the Life:
You will work on a shift pattern at a Fulfilment Centre, responsible for owning and driving a culture of safety and upholding quality and shift performance standards. You will also oversee process improvements within your area and drive implementation.
About the Team:
Customer Fulfilment is a global team that handles more than 1.5 million orders every day. We are a diverse team with a wide range of skills, from book sellers to data analysts. We use emerging technology to offer a bigger, better product range – delivered quickly and affordably.
Requirements:
- A degree
- Relevant experience in people management
- Relevant experience of communicating with a wide range of stakeholders, including peers and leadership
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Written and spoken English language skills
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