Retail Operations Manager

3 days ago


Cheltenham, Gloucestershire, United Kingdom Naylor's Equestrian Llp Full time
Company Overview

Naylor's Equestrian Llp is a dynamic retail company focused on innovation and customer satisfaction. Our GO Outdoors Express stores aim to bring together the look and feel of a larger store with the convenience of a High St location.

We exist to equip our customers with everything they need for life outdoors, showcasing exclusive brands such as Peter Storm Hi-Gear, North Ridge, and OEX.

About the Role

This role involves leading and motivating a high-performing team to deliver exceptional customer service and achieve profitable store results. The successful candidate will champion a store that consistently meets or exceeds company targets, while creating a safe and compliant operating environment for all colleagues and customers.

The ideal candidate will have great coaching, mentoring, and team building skills, with a proven record of successfully promoting and growing a brand or service in the local community.

Job Responsibilities
  • Motivate and coach management teams to deliver service that has customers at the heart
  • Develop store teams through internal development programs to support future talent and career pathways
  • Uphold a store that is a safe and compliant operating environment for all colleagues and customers
  • Deliver local business plans to develop the future growth of the store
  • Analyse and interpret P&L's to identify potential risks and opportunities to maximise profitability
Requirements

To be successful in this role, you will need:

  • A strong understanding of retail KPI's and the ability to control costs, increase sales, and improve the customer experience
  • Excellent leadership and management skills, with the ability to motivate and develop a high-performing team
  • A keen eye for financial results, with the ability to analyse and interpret data to inform business decisions
  • A robust knowledge of local market trends, competitor activity, and the ability to identify local community growth opportunities
Benefits

This role offers a competitive salary, along with a range of benefits including:

  • Incremental Holiday Allowance
  • Staff Discount On JD Group and other brands within the organisation
  • Discounted membership at JD Gyms
  • Discretionary Bonus Schemes
  • Personal development opportunities to learn and develop at work
Estimated Salary: £35,000 - £45,000 per annum

  • Cheltenham, Gloucestershire, United Kingdom B&M Retail Full time

    About the Role:We are seeking a Retail Service Operations Manager to lead our store team in Cheltenham. As a key member of our team, you will be responsible for ensuring the highest standards of service are provided for our customers.Key Responsibilities:Drive your team to deliver personable, polite and prompt service in the checkout areaAct as a role model,...


  • Cheltenham, Gloucestershire, United Kingdom B&M Retail Full time

    Company Overview:">B&M Retail is a leading retail company in the UK, with over 740 stores and a strong commitment to growth.Salary:">We offer a competitive salary of £60,000 - £80,000 per annum, depending on experience, plus a bonus package.Job Description:">The successful candidate will be responsible for leading our store team in Cheltenham,...


  • Cheltenham, Gloucestershire, United Kingdom Frasers Group Full time

    At Frasers Group, we're looking for a talented Retail Operations Manager to join our team. As a key member of our leadership team, you'll be responsible for driving store performance and delivering exceptional customer experiences.Key responsibilities include:Leading a small team in one of our instore departmentsDeveloping and implementing visual...


  • Cheltenham, Gloucestershire, United Kingdom Premier Technical Recruitment Full time

    About the RoleWe are seeking a Senior Retail Operations Manager to join our team.This is a key opportunity to lead the development and implementation of our retail operations strategy, ensuring we maintain our position as a global market leader.As Senior Retail Operations Manager, you will be responsible for managing our retail operations, including the...

  • Retail Supervisor

    3 days ago


    Cheltenham, Gloucestershire, United Kingdom Mind Retail Full time

    About the RoleMind Retail is seeking a talented Sunday Supervisor to join our team. As a key member of our shop floor team, you will be responsible for delivering exceptional customer service and supporting the Shop Manager to maximise profits and raise funds for Mind's mental health support services.As Sunday Supervisor, you will lead and motivate our team...


  • Cheltenham, Gloucestershire, United Kingdom Listers Group Ltd Full time

    **Retail Manager Opportunity**We are seeking a skilled Retail Manager to lead our Toyota Dealership in Cheltenham. The successful candidate will be responsible for managing the day-to-day operations of the store, ensuring excellent customer service and driving sales growth.**Key Responsibilities:**Manage a team of retail staff to achieve sales targets and...


  • Cheltenham, Gloucestershire, United Kingdom Listers Full time

    About ListersListers, a renowned Toyota dealership in Cheltenham, seeks an exceptional Senior Retail Operations Manager to lead our retail team. As the ideal candidate, you will possess excellent leadership and communication skills, with a proven track record of driving sales growth and improving operational efficiency.Key Responsibilities:Leadership:...


  • Cheltenham, Gloucestershire, United Kingdom Oscar Wylee Pty Full time

    About the RoleOscar Wylee is a leading optometry company with a strong presence in Australia, New Zealand, and Canada. We are committed to delivering exceptional patient care and providing an affordable, unique, and fashionable product to all.We are an ambitious and energetic group passionate about making a positive difference to communities. Our in-house...


  • Cheltenham, Gloucestershire, United Kingdom Listers Full time

    Job DescriptionWe are currently seeking a highly skilled Retail Manager to lead our Toyota Dealership in Cheltenham. The successful candidate will be responsible for managing the day-to-day operations of the store, ensuring excellent customer service and driving sales growth.Key Responsibilities:Manage a team of retail specialists to achieve sales targets...


  • Cheltenham, Gloucestershire, United Kingdom B&M Retail Full time

    We are seeking a Retail Security Specialist to join our team in Cheltenham. The role of Retail Security Specialist is to work alongside our Store Management Team to meet loss prevention objectives and ensure the safety of our colleagues and customers.As a Retail Security Specialist, you will be responsible for observing and reporting any incidents in store,...


  • Cheltenham, Gloucestershire, United Kingdom Card Factory Full time

    About the RoleWe are passionate about celebrating our customers' life moments and are now seeking a Senior Retail Operations Manager to join our successful Card Factory family.Job DescriptionThis is an exciting opportunity for a commercially-minded individual with previous supervisory experience to take on a key role in driving the success of our stores. As...


  • Cheltenham, Gloucestershire, United Kingdom Elitesupps Full time

    Retail Leaders Wanted!Elite Supplements Australia is recruiting a skilled retail store manager to lead our Westfield Southland team.This role requires a strong leader with at least 1 year of experience in retail or sales management. You will be responsible for managing a team of staff, driving sales growth, and providing exceptional customer service.We...

  • Store Manager

    1 month ago


    Cheltenham, Gloucestershire, United Kingdom B&M Retail Full time

    About the RoleWe are seeking a highly skilled and experienced Store Manager to lead our store team in Cheltenham, Gloucestershire. As a Store Manager, you will be responsible for overseeing all aspects of store operations, including stock management, recruitment, and customer service.Key ResponsibilitiesLead and manage a team of retail professionals to...


  • Cheltenham, Gloucestershire, United Kingdom Lidl Full time

    At Lidl, we're looking for a skilled Retail Shift Manager to join our team. As a key member of our store leadership, you'll play a vital role in maintaining our high standards and driving success in a fast-paced environment.As a Retail Shift Manager, you'll be responsible for motivating and supporting your team, solving problems, and creating an environment...


  • Cheltenham, Gloucestershire, United Kingdom Sainsbury's Supermarkets Ltd Full time

    Operational Excellence in Nightshift Retail ManagementSainsbury's Supermarkets Ltd is seeking an experienced retail professional to join our team as a Nightshift Retail Manager. In this role, you will be responsible for leading the overnight team and ensuring seamless store operations during your shift.Your Key ResponsibilitiesLead the overnight team and...


  • Cheltenham, Gloucestershire, United Kingdom Oscar Wylee Pty Full time

    Oscar Wylee is a leading provider of optometry services across Australia, New Zealand, and Canada. Our company culture is built around delivering exceptional patient care and unique, fashionable products to our customers.As a key member of our retail team, you will support the Store Manager in overseeing the day-to-day operations of our store and ensuring...


  • Cheltenham, Gloucestershire, United Kingdom Lidl - Avonmouth Full time

    Key Responsibilities:As a Retail Shift Manager at Lidl, you will be responsible for maintaining high standards in our store. This includes motivating your team, taking charge of the shop floor, and ensuring our store runs smoothly. You will thrive in a fast-paced environment, where no two days are the same.What You Will Do:Motivate and support your team,...

  • Store Manager

    4 weeks ago


    Cheltenham, Gloucestershire, United Kingdom B&M Retail Full time

    About the RoleAs a Store Manager at B&M Retail, you will be responsible for leading your management team and colleagues in store, overseeing all aspects of your store's operations from stock to recruitment. You will have the freedom to think for yourself, using your commercial knowledge to maximise sales potential in your store.Key ResponsibilitiesLead your...


  • Cheltenham, Gloucestershire, United Kingdom Ferrari Formalwear & Bridal Full time

    We are seeking a highly motivated and experienced Retail Duty Store Manager to join our team at Ferrari Formalwear & Bridal in Cheltenham. As a key member of our management team, you will be responsible for driving sales, developing our team, and delivering exceptional customer experiences.About the RoleThis is an exciting opportunity for a seasoned retail...

  • Retail Store Manager

    1 month ago


    Cheltenham, Gloucestershire, United Kingdom The Estée Lauder Companies Full time

    Job Summary:We are seeking a skilled and experienced Store Manager to lead our retail team and drive sales, customer service, and operational excellence. The ideal candidate will have a proven track record of leadership, coaching, and business management in a fast-paced retail environment.Key Responsibilities:Lead and develop a high-performing team to...