Retail Operations Manager

3 weeks ago


Cheltenham, Gloucestershire, United Kingdom Oscar Wylee Pty Full time
About Oscar Wylee Pty

Oscar Wylee is a leading optometry company with numerous stores in Australia, New Zealand and Canada. We strive to deliver exceptional patient care while providing an affordable, unique and fashionable product range.

Our Ambition

We are a solutions-focused and energetic group committed to making a positive difference in communities worldwide. Our in-house designers stay updated with the latest global fashion trends, ensuring our products cater to diverse customer needs.

About the Role

This position supports our Store Managers in overseeing day-to-day retail operations, ensuring compliance with company policies and procedures. The ideal candidate will collaborate closely with Optometrists to provide an outstanding customer experience.

About the Person

We seek effective leaders who are organised, able to think critically and make informed decisions that support our brand's continued growth. This role suits candidates with strong customer-facing skills and experience in managing teams.

  • Minimum 3 years of experience in sales roles.
  • Proven track record of supervising team members and delivering on-site training.
  • Excellent interpersonal skills for building long-term relationships with customers.

As a dynamic organisation, we offer opportunities for career growth and relocation support. If you're passionate about delivering exceptional customer experiences, please apply.



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