Retail Operations Manager

3 days ago


Cheltenham, Gloucestershire, United Kingdom Fatface Full time

FatFace is a dynamic retailer seeking a highly motivated and experienced Store Team Supervisor to join our team in Stow on the Wold. As an Assistant Shop Manager, you'll be responsible for leading a team of retail professionals, driving sales growth, and delivering exceptional customer service. With a strong focus on commercial acumen and leadership skills, you'll work closely with your Store Manager to achieve business objectives and develop your team's potential.

Job Description

This is a permanent, part-time position (32 hours) that requires a natural leader who can motivate and inspire their team to deliver results-driven performance. You'll take ownership of store operations, visual merchandising, and customer service, ensuring a seamless shopping experience for our customers.

In this role, you'll also champion our brand values and social mission, promoting our unique culture and products to drive sales and customer loyalty. With excellent communication and organisational skills, you'll work collaboratively with your team to achieve sales targets and maintain high standards of store appearance and productivity.

Benefits
  • Basic salary: £24,000 - £28,000 per annum, depending on experience
  • 25 days holiday
  • Perkbox
  • THRIVE learning management system
  • Dental insurance
  • Pension scheme
  • EAP support
  • Critical illness/death in service
  • Sick pay allowances
  • O2 phone discount
  • Eye tests/contributions to glasses
  • Sabbatical leave
  • Enhanced family-friendly policies
  • Refer-a-friend scheme


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