Front-of-House Room Attendant
1 month ago
We're a friendly and dynamic hotel team, passionate about delivering exceptional service to our guests. As a Front-of-House Room Attendant, you'll play a vital role in maintaining the high standards that set us apart from other hotels.
About Your Role
In this role, you'll be responsible for ensuring our guest rooms are clean, well-presented, and prepared for arrival. You'll work closely with our housekeeping team to maintain the highest levels of hygiene and presentation.
Responsibilities and Requirements
- Ensure guest rooms are cleaned to a high standard, including making beds, dusting, and removing rubbish.
- Use chemicals safely and responsibly, following hotel protocols at all times.
- Provide excellent customer service, greeting guests warmly and responding promptly to their needs.
- Monitor and report any maintenance issues or concerns to ensure prompt resolution.
- Work collaboratively with our housekeeping team to maintain efficient supply management and minimize waste.
- Participate in regular deep cleaning projects and turndown duties to maintain our hotel's high standards.
Benefits and Incentives
- Competitive salary of £25,000 per annum, reflective of your valuable contribution.
- Opportunities for ongoing training and development to enhance your skills and career prospects.
- 28 days annual leave, Stakeholder Pension entitlement, and exclusive hotel room discounts.
- Regular incentives and rewards for outstanding performance and contributions to our hotel's success.
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