Retail Store Leader

3 days ago


Esher, Surrey, United Kingdom Caffe Nero Esher Full time

Store Leader Opportunity

We are seeking a Retail Store Leader to join our team at Caffe Nero Esher. As a Shift Leader, you will be responsible for supporting the running of the store, leading the team, and delivering exceptional customer service.

Key Tasks

  • Support the store manager in achieving sales targets and ensuring operational efficiency
  • Train and develop team members to improve their skills and knowledge
  • Maintain a clean and safe working environment
  • Manage stock levels and inventory effectively

Requirements

To be successful in this role, you will need to have:

  • Excellent communication and leadership skills
  • A strong understanding of customer service principles and practices
  • The ability to work well under pressure and make decisions quickly
  • A passion for great coffee and customer service

Salary and Benefits

We offer a competitive salary of £10.65 per hour, plus benefits such as:

  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when on shift
  • 50% off all handmade drinks and 40% off everything else when off shift
  • Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team
  • Length of service recognition
  • Access to our benefits platform, with hundreds of discounts, rewards and offers

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