Maternity Administrator

9 hours ago

Barnet, Greater London, United Kingdom Royal Free London NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and motivated Maternity Administrator to join our team at the Royal Free London NHS Foundation Trust. As a key member of our administrative team, you will play a vital role in providing exceptional patient care and support to our maternity service.

Key Responsibilities
  • Provide a front-line reception service and administrative function to all areas of the maternity service.
  • Deliver a high standard of customer care to a wide range of client groups.
  • Collect, investigate, verify, and record patient demographic and treatment data with accuracy and attention to detail.
  • Enter patient information on the computerized patient information system in a timely manner to ensure compliance with national NHS targets.
  • Undertake effective forward planning to ensure the administrative needs of the service are met.
About Us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts, providing exceptional care to over 1.6 million patients each year. We offer a dynamic and supportive work environment, with opportunities for career growth and development.

Requirements
  • NVQ Level 3 or equivalent in a relevant field.
  • Experience of working in a public/patient-facing role, with previous work experience in a receptionist or similar role.
  • Excellent communication and customer service skills, with the ability to manage and resolve difficult situations.
  • Computer literacy and experience of using electronic patient administration systems.

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