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Data Centre ICT Shift Technicians

2 months ago

London, Greater London, United Kingdom Amazon Full time
About the Role

We are seeking skilled Data Centre Technicians to join our team at Amazon. As a Data Centre Technician, you will play a critical role in ensuring the smooth operation of our data centres, which are the backbone of our cloud computing infrastructure.

Key Responsibilities
  1. Technical Troubleshooting: You will be responsible for identifying and resolving technical issues with our data centre infrastructure, including servers, storage, and networking equipment.
  2. Infrastructure Installation: You will install and configure new equipment, including racks, servers, and network devices, to ensure that our data centres are running at optimal levels.
  3. Physical Layer Outages: You will investigate and resolve physical layer outages, including power and cooling issues, to minimize downtime and ensure business continuity.
  4. Shift Work: You will work a rotating shift schedule, including night shifts, to ensure that our data centres are always staffed and operational.
  5. Collaboration: You will work closely with other teams, including engineering, operations, and security, to ensure that our data centres are running smoothly and efficiently.
Requirements
  • 2+ years of computer hardware troubleshooting and repair experience
  • 1+ years of computer networking experience
  • High school or equivalent diploma
Preferred Qualifications
  • Experience dealing effectively with customers during problem resolution
  • Knowledge of server hardware and components
  • Hands-on experience with one or more of the following hardware platforms
About Amazon

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.