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Retail Deputy Manager

1 month ago

Cheltenham, Gloucestershire, United Kingdom The Works Full time

About The Works

We're a unique retailer that inspires reading, learning, creativity, and play. Our mission is to make lives more fulfilled.

Our Values

We're Crafty, Caring, and Can-do. We believe in creating a workplace where everyone feels valued and empowered to be their best selves.

Job Title: Retail Deputy Manager

We're seeking a talented Retail Deputy Manager to join our team. As a key member of our store leadership, you'll play a vital role in driving sales, improving customer experience, and developing our team members.

Key Responsibilities

  • Support the Store Manager in leading the team and achieving sales targets
  • Develop and implement effective merchandising and visual displays to drive sales and customer engagement
  • Provide excellent customer service, resolving issues and responding to customer feedback
  • Lead by example, demonstrating our company values and behaviors
  • Collaborate with the team to achieve sales targets, improve customer satisfaction, and maintain store standards

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The chance to work with a unique and inspiring brand
  • Access to exclusive colleague discounts and perks

Requirements

  • Previous retail experience, preferably in a leadership role
  • Excellent communication and interpersonal skills
  • Ability to work flexibly, including evenings and weekends
  • Strong merchandising and visual display skills
  • Passion for delivering exceptional customer service

Why Join Us?

We're a company that truly cares about our people and our customers. We offer a supportive and inclusive work environment, where you can grow and develop your skills. If you're passionate about retail, customer service, and leadership, we'd love to hear from you.