Contact Centre Supervisor
4 weeks ago
We are seeking an experienced Contact Centre Supervisor to join our team at Vistry Group PLC. As a Contact Centre Supervisor, you will play a key role in ensuring the smooth operation of our contact centre, providing exceptional customer service, and driving business growth.
Key Responsibilities:- Supervise a team of contact centre agents, providing guidance and support to ensure excellent customer service.
- Manage customer inquiries, resolving issues in a timely and professional manner.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with the sales team to ensure seamless communication and customer engagement.
- Monitor and report on key performance indicators, identifying areas for improvement.
- Proven experience in a contact centre or customer service role.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and problem-solving skills.
- Knowledge of CRM systems and customer service software.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, please submit your application.
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Contact Centre Supervisor
4 weeks ago
Wakefield, Wakefield, United Kingdom Vistry Group PLC Full timeJob Title: Contact Centre SupervisorWe are seeking an experienced Contact Centre Supervisor to join our team at Vistry Group PLC. As a Contact Centre Supervisor, you will play a key role in ensuring the smooth operation of our contact centre, providing exceptional customer service, and driving business growth.Key Responsibilities:Supervise a team of contact...
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Lunchtime Supervisor
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Lunchtime Supervisor
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Wakefield, Wakefield, United Kingdom Outwood Grange Academies Trust Full timeJob Title: Midday SupervisorWe are seeking a dedicated and caring individual to join our team as a Midday Supervisor at Outwood Primary Academy Ledger Lane.Job Summary:The successful candidate will be responsible for ensuring the safety, security, and well-being of our students during the lunchtime period. This will involve supervising students during meals,...
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Lunchtime Supervisor
4 weeks ago
Wakefield, Wakefield, United Kingdom Outwood Grange Academies Trust Full timeJob Title: Midday SupervisorWe are seeking a dedicated and caring individual to join our team as a Midday Supervisor at Outwood Primary Academy Ledger Lane.Job Summary:The successful candidate will be responsible for ensuring the safety, security, and well-being of our students during the lunchtime period. This will involve supervising students during meals,...
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Lunchtime Supervisor
4 weeks ago
Wakefield, Wakefield, United Kingdom Outwood Grange Academies Trust Full timeJob Title: Midday SupervisorWe are seeking a dedicated and caring individual to join our team as a Midday Supervisor at Outwood Primary Academy Ledger Lane.Job Summary:The successful candidate will be responsible for ensuring the safety, security, and well-being of our students during the lunchtime period. This will involve supervising students during meals,...
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Customer Service Team Lead
1 month ago
Wakefield, Wakefield, United Kingdom Vistry Group Full timeCustomer Service Supervisor OpportunityWe are seeking a skilled Customer Service Supervisor to lead our Contact Centre team in delivering exceptional customer experiences across various locations. As a key member of our Vistry Services Division, you will play a crucial role in improving our customer service standards and driving business growth.Key...
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Customer Service Team Lead
1 month ago
Wakefield, Wakefield, United Kingdom Vistry Group Full timeCustomer Service Supervisor OpportunityWe are seeking a skilled Customer Service Supervisor to lead our Contact Centre team in delivering exceptional customer experiences across various locations. As a key member of our Vistry Services Division, you will play a crucial role in improving our customer service standards and driving business growth.Key...
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Electrical Team Supervisor
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Customer Service Team Lead
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Wakefield, Wakefield, United Kingdom Vistry Group Full timeJob OverviewVistry Group is seeking a skilled Contact Centre Supervisor to improve customer service and drive business growth across various locations. As a key member of our team, you will be responsible for delivering exceptional customer experiences and leading a team of customer service representatives.Key ResponsibilitiesLead a team of customer service...
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Customer Service Team Lead
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Wakefield, Wakefield, United Kingdom Vistry Group Full timeJob OverviewVistry Group is seeking a skilled Contact Centre Supervisor to improve customer service and drive business growth across various locations. As a key member of our team, you will be responsible for delivering exceptional customer experiences and leading a team of customer service representatives.Key ResponsibilitiesLead a team of customer service...
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Electrical Team Supervisor
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Wakefield, Wakefield, United Kingdom Smartsearch Recruitment Full time{"h1": "Electrical Team Leader - Exciting Opportunity", "p": "We are seeking a highly skilled and experienced Electrical Team Leader to join our team at Smartsearch Recruitment. As a key member of our team, you will be responsible for managing a small team of electricians to ensure electrical compliance, quality, and productivity to a high standard.", "ul":...
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Customer Service Team Lead
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Wakefield, Wakefield, United Kingdom Vistry Group Full timeJob OverviewWe are seeking a highly skilled Contact Centre Supervisor to lead our customer service team within Vistry Services Division. As a key member of our team, you will be responsible for improving the way we handle customer enquiries and delivering exceptional customer satisfaction.Key Responsibilities:Lead and manage a team of customer service...
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Customer Service Team Lead
1 month ago
Wakefield, Wakefield, United Kingdom Vistry Group Full timeJob OverviewWe are seeking a highly skilled Contact Centre Supervisor to lead our customer service team within Vistry Services Division. As a key member of our team, you will be responsible for improving the way we handle customer enquiries and delivering exceptional customer satisfaction.Key Responsibilities:Lead and manage a team of customer service...
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Customer Service Team Lead
4 weeks ago
Wakefield, Wakefield, United Kingdom Vistry Group Full timeJob OverviewWe are seeking a highly skilled Contact Centre Supervisor to lead our customer service team within Vistry Services Division. As a key member of our team, you will be responsible for improving the way we handle customer enquiries and delivering exceptional customer satisfaction.Key Responsibilities:Lead and manage a team of customer service...
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Customer Service Team Lead
4 weeks ago
Wakefield, Wakefield, United Kingdom Vistry Group Full timeJob OverviewWe are seeking a highly skilled Contact Centre Supervisor to lead our customer service team within Vistry Services Division. As a key member of our team, you will be responsible for improving the way we handle customer enquiries and delivering exceptional customer satisfaction.Key Responsibilities:Lead and manage a team of customer service...
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Site Manager
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Site Manager
1 month ago
Wakefield, Wakefield, United Kingdom Daniel Owen Ltd Full timeDaniel Owen Ltd are seeking an experienced Site Supervisor to manage small work projects in a Facilities Management setting. The ideal candidate will have a background in Electrical work and hold an Enhanced DBS.Key ResponsibilitiesManagement of sub-contractorsQuality control of high-end worksHealth and SafetyAdditional ResponsibilitiesRAMS (Risk Assessment...
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