Facilities Management Coordinator

2 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Northumbria University Full time
About the Role

We are seeking a highly organized and proactive Facilities Coordinator to join our Facilities Management team at Northumbria University. This role is crucial in ensuring that our campus buildings and grounds are well-maintained, safe, and meet the needs of students, faculty, and staff.

The ideal candidate will support the delivery of high-quality and professional support services across the estate, with a primary presence at the main City Centre campus and occasional travel to our Coach Lane campus as business needs dictate.

You will be required to support the Facilities Manager in the delivery of a range of facilities activities, including the coordination and supervision of services and suppliers, such as cleaning, window cleaning, waste management, grounds maintenance, porterage, inspections, and audits. You will also collaborate with external contractors and vendors to ensure quality service delivery and adherence to university policies.

You will operate to deliver an effective and cost-efficient service to Service Level Agreements, aligned with customer needs. You will provide management and supervision within your area of responsibility, monitor and manage service activity, budget, health and safety, and develop management information for future planning, organization, and decision-making.

We are looking for a candidate with a wide range of facilities management and leadership experience, good planning and organization skills, and the ability to communicate at all levels of the organization. You will have strong interpersonal skills and the ability to motivate and develop staff to create a high-performing team. You will have a passion for providing exceptional customer service and proactively identifying and implementing changes that have measurable business benefits.

About the Team

As a member of our small team of Facilities Coordinators, you will be principally located at City Campus but may have responsibilities for and be expected to attend Coach Lane campus and visit other University buildings as required by the Facilities Manager.

About You

To be successful in this role, you will have comprehensive knowledge of the work practices, processes, and procedures relevant to the role. You will be able to work as an effective team member in supporting the university strategy and other activities for the benefit of your area of responsibility. You will have demonstrable experience of working within facilities management and delivering service solutions on a scale comparable with role requirements.

You will also have experience of effectively managing large groups of staff, planning and organizing the activities of yourself and/or others, and working independently dealing with unforeseen problems and circumstances. It is expected that the successful person for this role will be qualified to HND or equivalent in a discipline relevant to the role and hold a valid IOSH Health and Safety qualification.



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