Fire and Security Office Administrator
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Office Administrator to join our team at Pertemps TM. As a key member of our Fire and Security Operations team, you will be responsible for providing administrative support to our Service Manager and engineers.
Main Responsibilities:
- Communication and Client Management: Communicate and provide information to clients through various methods to ensure an efficient and effective service.
- Data Management: Manage, organize, and update relevant data, including electronic planners, to ensure seamless coordination with the Service Manager.
- Client Engagement: Follow up with clients to keep them informed of progress and manage client portals to ensure timely and accurate information exchange.
- Team Collaboration: Act as a direct interface between engineers and the Service Manager, assisting with the coordination of engineers and labor allocation.
- Job Board Management: Organize and update the job board to assist with labor allocation and planning of service work.
- Customer Service: Handle customer inquiries and feedback regularly to ensure high-quality service delivery.
- Contract Management: Be responsible for the management of a portfolio of sites and renewal of contracts with the Director.
- Supply Chain Management: Assist with the ordering of spare parts from suppliers and tracking/chasing of orders.
- Reporting and Documentation: Create O&M documents, process engineering/subcontractor paperwork, and complete KIP spreadsheets.
- Quotations and Purchase Orders: Raise purchase orders for materials and subcontractor works and provide quotations following engineering visits.
- Callout Management: Prioritize and log callouts on the internal system.
- Ad Hoc Duties: Perform other duties as required to support the team.
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