Support Specialist

5 days ago


Bradford, Bradford, United Kingdom FIND | Creating Futures Full time

FIND | Creating Futures is a specialist recruitment business that serves the Human Capital sector, globally. We're working with a large employability & welfare provider that has recently won several large contracts to support ex-offenders back into society.

A Support Specialist is required to provide one-to-one and group work support for participants to deliver a range of information, guidance and training that contributes to participants' journey and progression into employment, training, education, and a life free from crime.

This role is based in Bradford and offers a competitive salary of £27,500.

Key Responsibilities:

  • To engage with and case manage participants to provide advocacy, mentoring, advice and guidance and training interventions that meet the needs of individual participants and support the achievement of skills and progression towards education training and sustained employment
  • Establish and deliver both group and one-to-one activities as part of participant interventions; including initial assessments and action plans
  • Engage with community, voluntary sector and mainstream ETE support and services to ensure that participants are given the support they need to overcome barriers and progress. Increase community links and resilience so that participants can progress to a life free from crime
  • Contribute to making contact and establishing relationships with new participants and assist them to understand the benefits and the support activities and interventions that are on offer
  • Deliver services, both within areas of the community and voluntary sector venues, in order to ensure that the service is available across a wider area

Knowledge, Skills and Experience:

  • Essential Skills:
    • Information Advice and Guidance and / or teaching qualifications, (or equivalent), desired, but experience working intensively with individuals and supporting their progression most important.
  • Key Skills:
    • Strong interpersonal, communication and negotiation skills
    • Ability to work in a target-driven environment, with a focus on the successful achievement of outcomes for participants
    • High level guidance skills, with the ability to deliver one-to-one and group sessions to at least Grade 2 standard
  • Experience:
    • Working with offenders, or those disaffected and marginalised from mainstream services, in training, guidance, advice and counselling environments
  • Knowledge:
    • Knowledge regarding the issues affecting the rehabilitation of offenders, and desistance theory
    • Knowledge of National Probation Services or HM Prison environments and/or training, education and employment opportunities locally and nationally, and of training and guidance
  • Personal Style:
    • A warm, approachable empathetic style and the ability to establish a rapport and build relationships with participants that supports their progression to education, training and employment and facilitates desistance from crime
    • Ability to understand, demonstrate and apply GC values: Make a positive difference, Stronger together, Empower people, Do the right thing, Build on success


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