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Support Specialist
2 months ago
About the Role:
FIND | Creating Futures is seeking a highly skilled Support Specialist to join our team. As a Support Specialist, you will play a vital role in providing one-to-one and group work support to participants, delivering a range of information, guidance, and training that contributes to their journey and progression into employment, training, education, and a life free from crime.
Key Responsibilities:
- Engage with and case manage participants to provide advocacy, mentoring, advice, and guidance, and training interventions that meet the needs of individual participants and support the achievement of skills and progression towards education, training, and sustained employment.
- Establish and deliver both group and one-to-one activities as part of participant interventions, including initial assessments and action plans.
- Engage with community, voluntary sector, and mainstream ETE support and services to ensure that participants are given the support they need to overcome barriers and progress. Increase community links and resilience so that participants can progress to a life free from crime.
- Contribute to making contact and establishing relationships with new participants and assist them to understand the benefits and the support activities and interventions that are on offer.
- Deliver services, both within areas of the community and voluntary sector venues, in order to ensure that the service is available across a wider area.
Requirements:
- Information, Advice, and Guidance, and/or teaching qualifications, (or equivalent), desired, but experience working intensively with individuals and supporting their progression most important.
Essential Skills:
- Strong interpersonal, communication, and negotiation skills.
- Ability to work in a target-driven environment, with a focus on the successful achievement of outcomes for participants.
- High-level guidance skills, with the ability to deliver one-to-one and group sessions to at least Grade 2 standard.
Experience:
- Working with offenders, or those disaffected and marginalized from mainstream services, in training, guidance, advice, and counseling environments.
Knowledge:
- Knowledge regarding the issues affecting the rehabilitation of offenders, and desistance theory.
- Knowledge of National Probation Services or HM Prison environments and/or training, education, and employment opportunities locally and nationally, and of training and guidance.
Personal Style:
- A warm, approachable, empathetic style, and the ability to establish a rapport and build relationships with participants that supports their progression to education, training, and employment, and facilitates desistance from crime.
- Ability to understand, demonstrate, and apply GC values: Make a positive difference, Stronger together, Empower people, Do the right thing, Build on success.
