Administrative Assistant

5 days ago


North Frodingham, United Kingdom Ongo Recruitment Ltd Full time
Job Overview: We are seeking an Administrative Assistant - Waste Services to join our team at Ongo Recruitment Ltd. This is an exciting opportunity to work in a fast-paced administration environment and provide excellent customer service skills.

The estimated annual salary for this role is £25,000 - £30,000, based on 40 hours per week and £12.18 per hour.

About the Role:

The Administrative Assistant - Waste Services will be responsible for providing administrative support across all of Waste Services functions, including providing specialist technical support and undertaking a full range of clerical/administration duties.

Key Responsibilities:
  • To provide friendly and caring support for all enquiries, including giving and receiving information for customers both internal and external, Waste Services staff, call centre staff and operatives, by phone/fax/email and face to face.
  • Initiate the investigation and resolution of complaints and enquiries, however received, relating to the delivery of Waste Services by the council or its appointed agents
  • To monitor and maintain the generic email address for all waste related incoming correspondence and act as necessary.
  • Input and maintain accurate records, in the MAYRISE system with details of Waste Services data.

Requirements:
  • Experience and use of different software packages, in particular a high level of expertise in word processing (Word), spreadsheets (Excel), databases (Access), Powerpoint, and e-mail.
  • Experience in the use of electronic financial management systems including invoicing & sundry debtors.
  • Previous experience of working in an administration environment.


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