Workshop Operations Manager

4 weeks ago


Sheffield, Sheffield, United Kingdom Lookers Full time

Workshop Controller Job Description

Overview

We are seeking an experienced Workshop Controller to join our team at Sheffield Ford. As a Workshop Controller, you will be responsible for the day-to-day running of the workshop, ensuring the service and repair technicians achieve their daily targets.

Key Responsibilities

  • Supervise and motivate our team of Technicians & Apprentices
  • Pro-actively review, prioritise the daily workload
  • Ensure all working practices comply with company, DVSA, health and safety and OEM policy
  • Make sure all service work is carried out correctly, competently and on time, with customer satisfaction in mind
  • Liaise with colleagues and other departments to ensure a top quality service for customers
  • Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts
  • Assisting with technical challenges by going above and beyond to support the team and writing technical reports

Requirements

The ideal candidate for this role will have motor industry experience managing a team within a busy Service/Workshop environment. You will have a minimum of NVQ Level 3 in Light Vehicle Maintenance and Repair (or equivalent) as well as a solid understanding of COSHH legislation, trade practices, and consumer legislation. Having awareness of quality control and inspection requirements of a workshop is a must.

What We Offer

We are looking for someone who is friendly, confident and enthusiastic. Ability to roll your sleeves up and work as part of the team is essential, we are all one big family who supports each other and works towards the same goal. Due to the nature of this role a full valid UK driving license is a must.



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