Hotel Facilities Assistant

1 day ago


London, Greater London, United Kingdom Clermont Hotel Group Full time
Hotel Facilities Assistant Job Description

We are looking for a highly motivated individual to join our Repairs & Maintenance team as a Hotel Facilities Assistant.

Job Overview

In this role, you will be responsible for maintaining the hotel's facilities, ensuring that they are clean, safe, and well-maintained. You will also assist in responding to guest complaints and resolving technical issues.

Key Tasks
  1. Maintain the cleanliness and organization of public areas, including corridors, lounges, and restaurants
  2. Assist in responding to guest complaints and resolving technical issues
  3. Collaborate with colleagues to ensure effective communication and efficient service delivery
Requirements
  • Experience in customer-facing roles or maintenance
  • Excellent communication and problem-solving skills
  • Able to work effectively under pressure
Benefits
  • Estimated salary: £22,000 - £28,000 per annum (dependent on experience)
  • Discounted rates on hotel rooms, food, and drink across the Clermont Hotel Group
  • Interest-free season ticket loans (conditions apply)
  • Pension and Healthcare Schemes
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)


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