Retail Team Lead
4 days ago
As an Assistant Store Manager at Hays Business Support, you will play a critical role in supporting the Store Manager in the operation of a high-performing supermarket. With a focus on driving sales growth, improving customer satisfaction, and leading a team of dedicated retail professionals, you will be instrumental in contributing to the continued success of our supermarket.
Your key responsibilities will include assisting with deliveries, placing orders, addressing customer enquiries, managing team performance, organising staff schedules, maximising sales, ensuring exceptional customer service, minimising costs, and optimising operational efficiency. You will also be responsible for assuming the Store Manager's responsibilities in their absence.
As a seasoned retail professional, you will possess a proven track record of managing teams in a fast-paced retail environment, with a focus on delivering excellent customer service and achieving sales targets. In addition to your management experience, you will also possess strong leadership skills, with the ability to inspire and motivate your team to achieve outstanding results.
This is an exciting opportunity for a talented retail professional to join our dynamic team and contribute to the continued success of our supermarket. If you are a motivated and ambitious individual with a passion for retail, we encourage you to apply for this role.
About the Role:
• Assist the Store Manager in the operation of a multi-million-pound store
• Motivate and develop a diverse and talented team
• Drive sales growth and improve customer satisfaction through effective inventory management and visual merchandising
• Ensure compliance with health and safety regulations and maintain a clean and organized store environment
• Oversee daily operations, including stock management, staff scheduling, and customer service
Key Responsibilities:
• Inspire and lead the team to achieve targets and deliver outstanding customer service
• Oversee daily operations, including stock management and store presentation
• Address customer complaints and enquiries with professionalism and efficiency
• Ensure adherence to health and safety regulations
• Continuously monitor and enhance store performance through effective management practices
Requirements:
• Proven experience in people management within a fast-paced retail environment
• Strong leadership skills with the ability to inspire and motivate a team
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Flexibility to work varied hours, including evenings and weekends
• Possession of a full driving license (or commitment to obtain one within 3 months)
• Legal right to work in the UK
• Demonstrated management experience in a fast-paced environment with a proven history of managing, developing, and leading teams
Salary and Benefits:
The salary for this role is £35,625 to £43,440 per annum, plus a competitive benefits package, including pension scheme, life insurance, and annual leave entitlement. We offer a supportive and dynamic working environment, with opportunities for career development and progression.
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