Retail Operations Manager

2 weeks ago


London, Greater London, United Kingdom Frasers Group Full time

Frasers Group is a leading luxury fashion retailer, offering an exclusive range of high-end brands to discerning customers. We are currently seeking a highly motivated and experienced Retail Operations Manager to join our team in London White City.

Company Overview

As a leading luxury fashion retailer, Flannels offers an unparalleled shopping experience, with a curated selection of over 200 premium brands. Our commitment to excellence is reflected in every aspect of our business, from the quality of our products to the exceptional customer service we provide.

Job Description
  • We are looking for a results-driven Retail Operations Manager to lead our junior team and drive sales growth in our London White City store.
  • You will be responsible for maximising turnover, managing the performance of your team, and ensuring exceptional customer service is delivered at all times.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A strong background in retail, preferably within the premium sector.
  • Excellent leadership and motivational skills, with the ability to inspire and develop your team.
  • Exceptional communication, planning, and organisational skills, with a keen eye for detail.
  • Strong analytical skills, with the ability to interpret financial and sales data.
  • High brand awareness and product knowledge, with a passion for fashion retail.
Benefits
  • A competitive basic salary of £37,111 per annum.
  • Eligibility for weekly/montly/quarterly commercial bonuses.
  • Stocktake bonuses and commission-led bonuses across a wide range of products.
  • Monthly group rewards and recognition.
  • Long service awards.
  • Access to development courses with national qualifications.
  • 28 days holiday.
  • 50% instore uniform discount.
  • Discounted gym membership.
  • Group-wide 20% discount across all Frasers Group brands.


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