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Full Time Supervisor, Calvin Klein
2 months ago
About PVH
PVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering exceptional customer experiences and driving business growth through innovation and creativity.
The Role
We are seeking a highly motivated and experienced Retail Supervisor to join our Calvin Klein team. As a Retail Supervisor, you will play a key role in driving sales growth, improving customer satisfaction, and maintaining a high level of store standards.
Key Responsibilities
- Lead by example and demonstrate a strong work ethic, with a focus on delivering exceptional customer service and driving sales growth.
- Support the management team in achieving store targets, including sales, profit, and customer satisfaction.
- Participate in weekly management meetings and other staff meetings to stay informed and aligned with company goals.
- Communicate effectively with staff, customers, and management to ensure seamless execution of sales promotions and visual merchandising directives.
- Drive sales growth through motivating the team to achieve sales targets, while providing an exceptional store experience for customers.
- Foster a positive store environment by treating all customers and colleagues with respect and fairness.
- Support the team in delivering business strategy and ensuring consistent training on product knowledge and store maintenance.
- Achieve company standards for personal sales results, including sales vs. budgets, sales per hour, and units per transaction.
- Perform manager-on-duty functions, manage store opening/closing functions, and maintain a high level of sales floor standards.
- Focus staff on building quality relationships with internal and external customers, and ensure accountability for building a repeat customer base.
- Work with the management team to build a talent pool for key positions, including possible successors.
Requirements
- Previous track record of supervisory or specialist roles within a premium or luxury brand.
- Previous people management experience with the ability to resolve conflict and unproductive disagreements.
- Effective communication skills with the ability to build relationships with ease.
- Team player who recognizes and celebrates the contributions and achievements of others.
- Confident in giving feedback that promotes positive behavioral change.
- Ability to work well with change, adapting quickly to new situations and working with pace.
- Energetic and authentic, with a clear presence on the shop floor.
- Approach all issues with a 'can do' attitude and act with initiative to find in-store solutions.
What We Offer
PVH is committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind, and flexibility designed to support our associates – both at home and at work.
We believe in fostering an inclusive and diverse community of associates with a strong sense of belonging. We take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.
