Care Services Manager

6 days ago


Bromley Common and Keston, Greater London, United Kingdom Citrus Elite Recruitment Ltd Full time

About the Role:

Citrus Elite Recruitment Ltd is seeking an experienced Care Services Manager to join our team. As a Care Services Manager, you will be responsible for ensuring the best possible care is provided to our clients by motivating and developing our care professionals.

Key Responsibilities:

  • Converting new client enquiries into business opportunities
  • Client on-boarding and care planning
  • Conducting risk assessments and ensuring compliance with relevant legal and regulatory requirements
  • Managing care professionals' personal development and care delivery
  • Ensuring client satisfaction and managing a team to deliver exceptional service

Requirements:

  • Previous care experience with excellent customer service and management skills
  • Commercial awareness and influencing capabilities
  • Able to demonstrate achievement of business growth targets
  • Strong organisation and planning skills
  • Ability to work well and accurately under pressure
  • Flexibility to meet business demands, including participating in an on-call rota

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Free flu jabs
  • Free parking
  • Referral programme
  • Work from home

Schedule:

  • Monday to Friday 9am – 5.15pm + one night per week on-call
  • Alternate Weekends on-call


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