Care Services Manager
6 days ago
About the Role:
Citrus Elite Recruitment Ltd is seeking an experienced Care Services Manager to join our team. As a Care Services Manager, you will be responsible for ensuring the best possible care is provided to our clients by motivating and developing our care professionals.
Key Responsibilities:
- Converting new client enquiries into business opportunities
- Client on-boarding and care planning
- Conducting risk assessments and ensuring compliance with relevant legal and regulatory requirements
- Managing care professionals' personal development and care delivery
- Ensuring client satisfaction and managing a team to deliver exceptional service
Requirements:
- Previous care experience with excellent customer service and management skills
- Commercial awareness and influencing capabilities
- Able to demonstrate achievement of business growth targets
- Strong organisation and planning skills
- Ability to work well and accurately under pressure
- Flexibility to meet business demands, including participating in an on-call rota
Benefits:
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- Referral programme
- Work from home
Schedule:
- Monday to Friday 9am – 5.15pm + one night per week on-call
- Alternate Weekends on-call
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