Customer Service Representative

3 days ago

StokeonTrent, Stoke-on-Trent, United Kingdom BUZZ Bingo Full time

About the Role

We are seeking a Customer Assistant to join our team at the Fenton Club. As a Customer Assistant, you will play a key role in providing exceptional service to our customers, ensuring they have an outstanding experience every time they visit the club.

Your Key Responsibilities

  • Provide excellent customer service, responding to customer queries and concerns in a professional and courteous manner.
  • Work collaboratively with colleagues to ensure a seamless customer experience.
  • Contribute to the overall success of the club by identifying and implementing opportunities to improve customer satisfaction.

What We Offer

  • A 16-hour contract with flexible working hours over 7 days.
  • The opportunity to work in a dynamic and supportive team environment.
  • Access to a range of benefits, including Help@Hand, Thrive App, My Eva, and Buzz Brights Apprenticeships.
  • Professional development opportunities to enhance your skills and knowledge.
  • A competitive salary and benefits package.

Why Join Us?

Buzz Bingo is a leading entertainment company, committed to providing an exceptional customer experience. As a Customer Assistant, you will be part of a team that is passionate about delivering outstanding service and creating memorable experiences for our customers.

What We're Looking For

  • A people person with excellent communication and interpersonal skills.
  • A good listener with the ability to remember small details.
  • A flexible and adaptable individual who is able to work in a fast-paced environment.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].

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