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Customer Engagement Specialist

2 months ago

NewtonleWillows, St. Helens, United Kingdom EE Full time
Join Our Team as a Customer Engagement Specialist

If you possess strong communication skills and enjoy connecting with individuals, this position may be ideal for you. Whether you have extensive life experience in relationship building or have honed your negotiation skills in everyday situations, you likely have the transferable abilities needed to thrive in a customer engagement role with EE.

We provide comprehensive training to ensure you feel prepared to discuss our diverse range of products and services with confidence. Our approach is not about 'hard sales'; instead, your role will involve engaging with customers over the phone to explore how we can enhance their digital experiences and recommend suitable products.

What We Offer:
  • Competitive Starting Salary: Begin with a salary of £23,504.00, increasing to £24,064.00 after nine months, along with an uncapped commission structure.
  • Exclusive Discounts: Enjoy significant savings on EE & BT products, including mobile and broadband services.
  • Career Development: We are committed to supporting your career journey and helping you achieve your professional aspirations.
  • Community Involvement: Participate in volunteering days to contribute positively to your local community.
  • Health Benefits: Access optional private healthcare and dental plans for you and your family.
  • Convenience Services: Benefit from concierge services and free on-site parking.

In addition to these benefits, we pride ourselves on fostering a positive team culture, providing meaningful support, and offering tailored training to help you build a rewarding career. We look forward to welcoming you to our team