Operations Business Product Owner

2 days ago

Birkenhead, Wirral, United Kingdom Premier Guarantee Full time

About the Role

The Operations Business Product Owner will be responsible for defining and driving the strategic vision and roadmap for operational products and processes at Premier Guarantee. This role requires a strategic and analytical thinker who can translate business needs into actionable product requirements.

Key Responsibilities:

  • Support the implementation of Premier Guarantee's annual operational and strategic plans and priorities.
  • Interface with IT teams and act as the point of contact in IT change ceremonies to facilitate requirements, scope determination, and feedback on process improvement and retrospectives.
  • Manage the backlog for select systems to support conduit for the business, prioritization of large and small items, and ensure all artifacts are ready when needed for change.
  • Understand and manage the implications of business change.
  • Feed upcoming system changes into the Operations Change Manager.
  • Report on project progress, including scope, benefits, objectives, and costs.
  • Evaluate software solutions in collaboration with Enterprise Architects and business needs.
  • Consider and advise the Operations Strategy & Oversight Manager on opportunities for product development, maximizing use of systems and analytics.
  • Define and communicate the product vision and strategy in alignment with Premier Guarantee's operational goals and objectives.
  • Develop and implement comprehensive product development and enhancement strategies to support the adoption of new products, tools, and technologies within the Operations department.
  • Collaborate with relevant teams to highlight opportunities for innovative products that meet commercial and market demand.
  • Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
  • Work closely with the Operations Business Change Manager to support operational activities in aligning with regulatory product requirements and risk mitigation strategies.
  • Assess the impact of changes to and new products and develop proposals to mitigate risks.
  • Identify potential risks and resistance to product enhancement/change; develop and implement mitigation strategies to address these challenges.
  • Ensure alignment of product development with operational needs and strategic goals.
  • Monitor product implementation outcome and customer feedback, driving continuous improvement.

Key Skills & Experience:

  • Effective stakeholder management at all levels.
  • Ability to lead the development and interpretation of numerical trends and analysis, identify key issues based on this information to enable well-informed business decisions.
  • Proven leadership and project management experience.
  • Awareness and understanding of the main risks facing the identified insurance sector.
  • Good knowledge and understanding of the business, economic, and market environment in which non-life property carriers operate.

Qualifications & Educational Requirements:

  • Fully qualified professional insurance designation.
  • University degree or equivalent preferred.

Benefits:

  • Annual bonus.
  • Excellent pension scheme.
  • Private Medical Insurance.
  • Enhanced Maternity/Paternity leave (after 2 years' service).
  • 25 days annual leave plus bank holidays - increasing to 30 days after 5 years of service.

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