Customer Service Ambassador

4 weeks ago


London, Greater London, United Kingdom Frasers Hospitality Full time

Frasers Hospitality is a global leader in the hospitality industry, offering luxurious experiences to guests across Asia, Australia, Europe, the Middle East and Africa.

As a Receptionist at Park International Hotel, you will play a key role in delivering exceptional customer service, ensuring that our guests leave with a smile on their face.

The ideal candidate will have proven experience in a similar role, excellent attention to detail and time management skills, and a passion for customer service.

You will be responsible for handling day-to-day reception duties, supporting reservations and operational departments, and contributing to the smooth-running of the Front Office Department.

In return, we offer a competitive salary of £25,792 per annum, plus a range of benefits including heavily discounted Staff & Friends and Family Rates, fully funded Apprenticeship programmes, and access to a Cycle to Work scheme.

We are passionate about wellbeing and mental health, and offer an Employee Assistance Programme and Mental Health First Aider support. Our Sustainability Goals include 100% renewable energy, recycling, and reducing single-use plastics.

At Frasers Hospitality, we value diversity and welcome applications from all suitably qualified persons, regardless of their background or characteristics.



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