Customer Service Representative
4 weeks ago
Job Title: Careline Advisor - Swedish Speaker
Salary: £27,500
Location: London, (E14)
Hours: 40 hours per week
Operational hours: Monday to Friday 8am till 10pm - Saturday 8am till 10pm
As a Careline Advisor, you will be responsible for delivering excellent customer care and support to Nordic consumers across all contact channels. You will be the first point of contact for the consumer, providing timely and effective solutions to their queries and concerns. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service to Nordic consumers via phone, email, and other contact channels
- Respond to consumer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with internal teams to ensure seamless customer experience
- Stay up-to-date with product knowledge and industry trends to provide informed solutions
What We Offer:
- A competitive salary of £27,500
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
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