Service Administrator

21 hours ago


Stevenage, Hertfordshire, United Kingdom Smart 10 ltd Full time
Job Title: Service Administrator

Job Summary:

We are seeking a highly motivated and organized Service Administrator to join our team. As a Service Administrator, you will be responsible for scheduling engineers, liaising with clients, and recording information accurately to resolve and action queries.

Key Responsibilities:

  • Scheduling engineers to ensure timely and efficient service delivery
  • Liaising with a wide range of clients on a day-to-day basis to resolve queries and provide excellent customer service
  • Recording information accurately to resolve and action queries in a timely manner
  • Collaborating with the team to meet customer expectations and deliver high-quality service

Requirements:

  • Friendly and confident personality with excellent communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Previous experience in a service desk or customer-facing role
  • Excellent customer service skills and telephone manner

What We Offer:

  • 20 days annual leave + bank holiday
  • Free parking on site
  • Pension scheme

About Us:

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract, and permanent placements across a select group of business sectors.

We are committed to providing exceptional service to our clients and candidates, and we are looking for a talented and motivated individual to join our team.



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