Performance Specialist

7 days ago


London, Greater London, United Kingdom Herman Miller Limited Full time
Job Title: Performance Specialist

At Herman Miller Limited, we're committed to designing for the good of humankind. As a Performance Specialist, you'll play a vital role in delivering exceptional customer experiences and showcasing our innovative products.

Key Responsibilities:
  • Provide expert guidance and education to clients through demonstrations and product showcases.
  • Develop and maintain in-depth knowledge of Knoll products, ergonomics, and features.
  • Work collaboratively with colleagues to create a positive and engaging retail environment.
  • Engage with customers in a courteous and knowledgeable manner, exceeding their expectations.
  • Prospect for new business opportunities and build relationships with architects and designers.
  • Process transactions and sales orders according to company policy.
  • Communicate effectively with corporate offices to resolve customer issues.
  • Ensure visual and experiential standards are consistently met.
Requirements:
  • 2-3 years of retail sales experience or customer success experience.
  • High energy and personal engagement skills.
  • Ability to work in a high-traffic environment and maintain enthusiasm for product demonstrations.
  • Experience with POS systems and proficiency in MS Office software, web navigation, and 3D rendering programs.
  • Schedule flexibility to meet client demands and promotions.
About Us:

We're an equal opportunities employer, committed to diversity and inclusion. We welcome applications from everyone and strive to create a workplace where everyone can bring their whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.



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