Customer Experience Coordinator
22 hours ago
Responsibilities:
- Lead, motivate, and support a team of Quality Analysts to achieve their full potential
- Mentor, coach, and inspire team members to achieve success through monthly 1:1 sessions
- Set and monitor work schedules to ensure tasks are completed daily, managing overtime where necessary (including weekend cover)
- Provide annual leave and sickness cover to the Senior Network and Quality Manager
- Manage the internal Outlook inbox, prioritizing urgent tasks as required
Salary: £35,000 - £45,000 per annum, depending on experience
Location: South East (ideally based in Essex)
Benefits: Competitive salary, opportunities for professional development, and a dynamic work environment
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Customer Experience Specialist
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Customer Experience Advisor
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Customer Experience Specialist
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Customer Experience Manager
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Ocean Freight Coordinator Role
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