Customer Technical Support Liaison

1 week ago


Wigston Magna, Leicestershire, United Kingdom DELIFRANCE Full time

Job Title: Account Manager Technical Support Specialist

Job Summary:

We are seeking an experienced Account Manager Technical Support Specialist to join our team at DELIFRANCE. As a key member of our team, you will provide technical support to our customers and collaborate with internal teams to resolve complex issues.

Key Responsibilities:
  • Provide technical support to customers regarding their products.
  • Collaborate with internal teams to ensure timely resolution of customer issues.
  • Work closely with the Technical Account Manager team to deliver exceptional customer service.
Requirements:
  • Excellent communication and problem-solving skills.
  • Ability to work on own initiative and prioritise tasks effectively.
  • Computer literacy (Word, Excel, PowerPoint).
  • Fluency in French (written and verbal) is preferred.
  • A food technology/nutrition or science degree background is ideal.
Working Conditions:

This is a full-time role working Monday to Friday in person.

Benefits:
  • Company pension scheme.
  • On-site parking available.

Estimated Salary: £45,000 - £60,000 per annum, depending on experience.



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