Restaurant Operations Manager
2 days ago
Job Title: Floor Manager
Job Summary:
We are seeking a highly skilled and experienced Floor Manager to join our team at RECRUITMENT EVANGELISTS. As a key member of our restaurant operations team, you will be responsible for ensuring exceptional guest experiences and maintaining high standards of service.
Key Responsibilities:
- Assist the General Manager in the day-to-day operations of the restaurant, ensuring seamless execution of service standards.
- Oversee staff training and development to ensure exceptional hospitality and maintain a focus on achieving financial targets, managing budgets, and controlling costs.
- Collaborate with the kitchen team to ensure consistent quality in food and service, addressing guest feedback and handling any operational challenges.
- Support in managing health and safety regulations and food safety standards, maintaining a safe and healthy work environment.
- Develop and implement strategies to improve guest satisfaction, loyalty, and retention, driving business growth and revenue.
Requirements:
- Proven experience in a similar role within a fine dining or high-end restaurant, with a strong track record of delivering exceptional guest experiences.
- Strong leadership skills with the ability to inspire and motivate a team, driving performance and productivity.
- Excellent communication and customer service skills, with the ability to work effectively with guests, staff, and stakeholders.
- Ability to work under pressure and handle a fast-paced environment with professionalism, maintaining a calm and composed demeanor.
- Knowledge of financial management, including budgets and cost control, with the ability to analyze data and make informed decisions.
Benefits:
- Competitive salary and performance-based bonuses, reflecting individual and team performance.
- Opportunities for professional development and career progression, with a focus on growth and advancement.
- Staff meals and discounts, recognizing the hard work and dedication of our team members.
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