Store Assistant Team Member
5 days ago
Deliver exceptional customer service in our Inverness store and become an ambassador for the Marks & Spencer brand.
SalaryWe offer a competitive salary of approximately £18,500 per annum, depending on experience. Plus, you'll receive a range of benefits including pension scheme, holiday pay, and discounts on M&S products.
About the RoleAs a Store Assistant Team Member, you'll be the face of our business, providing outstanding service to customers and helping us to continually improve. Your key responsibilities will include:
- Serving customers efficiently and effectively, both on the shop floor and at service points
- Maintaining a clean and tidy store environment, ensuring shelves are always stocked with product
- Monitoring and delivering on daily sales targets, priorities, promotions, and selling opportunities
- Engaging with customers to understand their needs, making recommendations, and delivering remarkable service throughout their visit to store
- Building expert product knowledge to sell and recommend our products and services
To be successful in this role, you'll need:
- High levels of customer service
- A commitment to delivering excellent work with great attention to detail
- An open-minded approach to feedback, asking for it regularly
- The ability to take accountability for planning and managing your own workload efficiently
- Strong communication skills
- The flexibility to adapt to changing situations
- The ability to build positive relationships by being a good listener
- A good level of digital capability
At Marks & Spencer, we're committed to creating a welcoming and inclusive workplace where everyone feels valued and supported. We believe that diversity is essential to our success and strive to create a culture that's open, tolerant, and respectful of all colleagues.
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