Elective Theatre Coordinator

2 weeks ago

Harrow, United Kingdom London North West Healthcare NHS Trust Full time
Job Description

We are seeking a highly organised and skilled Elective Theatre Coordinator to join our team at London North West Healthcare NHS Trust.

Main Responsibilities:
  • To compile and update elective theatre lists on iCS, ensuring accuracy and timeliness.
  • To contact patients offering them a choice of admission dates and agree with them the date of admission in line with the Patient Access Policy.
  • To create waiting list entries for patients requiring admission and ensure correct OPC code is used.
  • To schedule patient appointments, ensuring patients are fully booked on iCS and confirmation letters or calls are made as necessary.
  • To lead responsibility for booking procedures, ensuring theatre capacity is utilised efficiently.
  • To book HDU and ITU beds according to procedure requirements or surgical team requests.
  • To undertake the booking of elective admissions for cancer patients and liaise closely with Cancer MDT Co-ordinators to ensure scheduling meets cancer pathway targets.
  • To book new appointments for Pre-operative assessment (POA) at least two weeks before surgery, ensuring capacity is proactively used.
  • To book Covid swab appointments three days before surgery.
  • To ensure instructions from pre-operative assessment are actioned.
  • To re-book patients in line with 28-day cancellation breach date guidelines if cancelled on the day by hospital.
  • To liaison with other specialties for the scheduling of complex multi-surgeon cases.
Waiting List Management and Validation:
  • To proactively manage elective patient pathways to avoid breach targets and resolve any issues.
  • To fully understand 18-week referral to treatment (RTT) rules and use them to manage all elective patient journeys.
  • To identify and report any issues compromising delivery of the 18-week RTT pathway to relevant managers.
Required Skills and Qualifications:
  • NVQ 4 in customer care or equivalent qualification/experience.
  • Experience in a patient/customer-facing role.
  • NHS experience.
  • Understanding of confidentiality and data protection act.
  • Knowledge of booking patient appointments data recording system.
  • Knowledge of RTT pathways and targets.
  • Accurate data entry and keyboard skills.
  • Knowledge of Microsoft Office.
Salary:

The salary for this position is approximately £30,000 - £40,000 per annum, depending on experience.

This is an excellent opportunity to develop your career in a dynamic and supportive environment. If you are a motivated and detail-oriented individual with a passion for delivering high-quality patient care, we encourage you to apply.

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