General Management Assistant

3 weeks ago


Broadway, Worcestershire, United Kingdom First Military Recruitment Ltd Full time

Job Summary

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We are seeking an experienced Assistant Restaurant and Bar Manager to join our client's team at First Military Recruitment Ltd. This role offers a unique opportunity to work in a stunning 4 AA Red Star property, providing exceptional hospitality services to guests.

Duties and Responsibilities:

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  • Provide exceptional customer service at all times.
  • Work efficiently in a fast-paced restaurant and bar environment.
  • Ensure guest satisfaction by serving food and drinks promptly.
  • Coordinate the restaurant during scheduled shifts effectively.
  • Manage and lead staff members to achieve high performance.
  • Address customer complaints in a professional manner.
  • Train and motivate staff to meet high standards.
  • Maintain awareness of health & safety issues and report risks immediately.
  • Implement high standards of quality control, hygiene, and health & safety.
  • Organize rotas and records for bar and back of house areas.
  • Monitor stock levels and order necessary supplies.
  • Support staff in other areas of the bar/restaurant when needed.
  • Attend meetings as necessary.

Requirements:

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  • Proven experience in managing a quality food and drink setting.
  • Able to confidently manage a team and bring enthusiasm to the role.
  • Excellent communication skills and warm, welcoming demeanor.
  • Due to the rural location, own transport is required.

Salary and Benefits:

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  • $31,408 salary.
  • Clothing allowance provided and complimentary food on duty.
  • 30 days holiday per year (rising to 35 after 5 years).
  • Complimentary celebration birthday lunch.
  • Access to onsite mental health first aiders and employee assistance program.
  • Hundreds of high street discounts.
  • Estate discounts on dining, stays, wine, spa products, and more.


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